Frequently Asked Questions
Everything you need to know about our human-grade pet essentials.
What does human-grade mean for pet products?
Human-grade means our products are manufactured in facilities that meet the same safety and quality standards as human food and wellness products, using ingredients fit for human consumption.
How long does shipping take?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you or your pup aren't completely happy with your purchase, please contact our support team for a full refund or exchange.
Can I manage or cancel my subscription?
Yes, you can easily manage, pause, or cancel your subscription at any time through your account portal. No hidden fees or long-term commitments.
Are your products vet-recommended?
Absolutely. Our formulations are developed alongside veterinarians and nutritionists to ensure they provide the best health benefits for your dog.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a seamless checkout experience.